Privacy Policy

We respect your privacy and ensure that the processing of your personal data complies with regulatory requirements. You can safely entrust us with your personal data.

Personal data – any information relating to an identified or identifiable natural person.

The purpose of the privacy policy is to provide you with information about the purpose, scope, protection and your rights of processing personal data.

The controller of personal data processing is SIA “AFI” (registration No. 40003608181, address – Daugavpils Street 1A, Ciemupe, Ogresgala Parish, Ogres Municipality, LV-5001).

SIA AFI processes personal data for the following purposes:

• for preparing invoices and delivery notes;
• for customer identification;
• customer service;
• to ensure the provision of services;
• to improve the quality of services;
• for the development of new services;
• for the consideration of objections, claims, complaints, suggestions, notifications and other submissions;
• for maintaining communication;
• for billing administration;
• for maintaining and analyzing statistical data;
• for market research purposes;
• for advertising new services and products;
• for announcing news;
• for other purposes, if the client has been informed about it.

Legal basis for processing personal data:

• requirements of regulatory enactments (for example, the Law on Accounting, the Law on Electronic Communications, etc.);
• in certain cases, with the client's consent;
• in order to realize the legitimate interests of the controller or the third party to whom the personal data have been disclosed, while respecting the fundamental rights and freedoms of the data subject.

SIA AFI ensures, constantly reviews and improves security measures, as well as uses modern technologies to protect the personal data of its employees and customers. SIA AFI protects your data with physical and logical protection measures.

Transfer of personal data

In order to fulfill our legal obligations, we may transfer your personal data to law enforcement authorities, as well as state and local government authorities in cases specified by law.

We may transfer your personal data to state and local government authorities, as well as debt recovery service providers, to protect our legitimate interests.

In certain cases, we transfer your personal data to companies that provide us with external services (for example: banking and other payment system services, out-of-court debt collectors, financial or tax audits, etc.). These companies may process your personal data only in accordance with our instructions and may not use them for other purposes. These companies are required by law and our cooperation agreement to observe an appropriate level of personal data protection.

Personal data retention period: 

• Your data will be processed for as long as the contract is valid, as well as for as long as the contract is valid;
• the limitation period for resulting claims;
• as long as the parties can realize their legitimate interests;
• in accordance with the requirements of regulatory enactments;
• as long as the client's consent to the processing of personal data is valid, unless there is another lawful basis for processing.

Your rights:

• find out whether we are processing your personal data;
• If we process your personal data, you have the right to access the relevant information;
• If the information about you is incorrect or incomplete, you have the right to provide us with up-to-date information and request that it be corrected;
• withdraw consent;
• In certain cases, you have the right to object to data processing, request restriction of data processing, or request deletion of data. Please note that these rights can only be exercised in accordance with the requirements of the law and our companies
• reserve the right to refuse to perform the aforementioned actions based on the requirements of regulatory enactments;
• receive and/or transfer personal data to another controller. This only applies to data that you have provided to us based on your consent or a contract and where the processing is carried out by automated means.

You can exercise your rights only on the basis of a written application (including one signed with a secure electronic signature). We will provide a response within the time limit specified by law.

This privacy policy may be changed without prior notice. The latest version of the privacy policy, which is published on the website www.a26.lv, replaces all previous versions of the privacy policy.

If you have any questions regarding the processing of personal data, you can safely contact us:  marite@afis.lv , tel. no. 26553004.